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Data Protection, Privacy Policy and Cookie Notice

Life Coach Melody is committed to protecting and respecting your privacy.

This policy (together with my Website Terms of Use) sets out the basis on which any personal data I collect from you, or that you provide to me, will be processed by me. Please read the following carefully to understand my views and practices regarding your personal data and how I will treat it. By visiting https://lifecoach-melody.com/ (the Site) you are accepting and consenting to the practices described in this policy.

For the purpose of the USA Data Protection Laws 2018, EU General Data Protection Regulation (GDPR), the new German Privacy Act (BDSG-new), UK Data Protection Act 1998 (the Data Protection Acts and Regulations); the data controller is Life Coach Melody, 117 East 37th Street, #510, Loveland, CO 80538 (Business Address).

1. Information which may be collected from you
I may collect and process the following data about you:

  • Information you give me. You may give me information about you by filling in forms on the Site or by corresponding with me by phone, e-mail or otherwise. This includes information you provide when you register to use the Site, request a quote, subscribe to my marketing database, subscribe to my service, search for a product or service, place an order on my site, participate in discussion boards and forums, blogs, Members’ Portals, or other social media functions on my site, enter a competition, promotion or survey, and when you report a problem with the Site. The information you give me may include your name, address, email address and phone number, financial and credit card information, personal description and photograph, amongst other information.

  • Information I collect about you. With regard to each of your visits to the Site I may automatically collect the following information:

    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call my customer service number.

  • Information I receive from other sources. I may receive information about you if you use any of the other websites I operate or the other services I provide. I am also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

 

2. Cookies

The Site uses cookies to distinguish you from other users of the Site. This helps me to provide you with a good experience when you browse the Site and also allows me to improve the Site.

 

A cookie is a small file of letters and numbers that I store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

 

I use the following cookies:

  • Strictly necessary/essential cookies. These are cookies that are required for the operation of the Site. They include, by way of general example, cookies that enable you to log into secure areas of the Site, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies. These allow me to recognize and count the number of visitors and to see how visitors move around the Site when they are using it. This helps me to improve the way the Site works by, for example, ensuring that users are finding what they are looking for easily.

  • Functionality cookies. These are used to recognize you when you return to the Site. This enables me to personalize my content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies. These cookies record your visit to the Site, the pages you have visited and the links you have followed. I will use this information to make the Site and the advertising displayed on it more relevant to your interests. I may also share this information with third parties for this purpose.

 
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which I have no control. These cookies are likely to be analytical/performance or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of my site.

3. Uses made of the information
I may use information held about you in the following ways:

  • Information you give to me. I may use this information:

    • to carry out my obligations arising from any contracts entered into between you and me and to provide you with the information and services that you request from me;

    • to provide you with information about other services I offer that are similar to those that you have already enquired about;

    • to provide you, or permit selected third parties to provide you, with information about goods or services I feel may interest you. If you are an existing customer, I will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous enquiry by you. If you are a new customer, and where I permit selected third parties to use your data, I (or they) will contact you by electronic means only if you have consented to this. If you do not want me to use your data in this way, or to pass your details onto third parties for marketing purposes, please notify me in writing;

    • to notify you about changes to our service;

    • to ensure that content from the Site is presented in the most effective manner for you and for your computer.

  • Information I collect about you. I will use this information:

    • to administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

    • to improve the Site to ensure that content is presented in the most effective manner for you and for your computer;

    • to allow you to participate in interactive features of my service, when you choose to do so;

    • as part of my efforts to keep the Site safe and secure;

    • to measure or understand the effectiveness of advertising I serve to you and others, and to deliver relevant advertising to you;

    • to make suggestions and recommendations to you and other users of the Site about goods or services that may interest you or them.

  • Information I receive from other sources. I may combine this information with information you give to me and information I collect about you. I may use this information and the combined information for the purposes set out above (depending on the types of information I receive).

 

4. Disclosure of your information
I may share your personal information with any member of my group, which means any subsidiaries, any ultimate holding company and its subsidiaries.

I may share your information with selected third parties including:

  • Business partners, suppliers and subcontractors for the performance of any contract I enter into with them or you;

  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others;

  • Analytics and search engine providers that assist me in the improvement and optimization of the Site; and

  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of me entering into a contract with you.

 
I may disclose your personal information to third parties:

  • In the event that I sell or buy any business or assets, in which case I may disclose your personal data to the prospective seller or buyer of such business or assets;

  • If the Company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and

  • If I am under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply my Website Terms of Use and other agreements; or to protect the rights, property, or safety of the Company, my customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

5. Where I store your personal data
The data that I collect from you may be transferred to, and stored at, a destination outside the USA and European Economic Area ("EEA"). It may also be processed by staff operating outside the USA and EEA who work for me or for one of my suppliers. Such staff may be engaged in, among other things, the fulfilment of your enquiries, the processing of your payment details and/or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. I will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to me is stored on my servers. Any payment transactions will be encrypted using SSL technology. Where I have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. I ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorized access.

6. Your rights
You have the right to ask me not to process your personal data for marketing purposes. I will usually inform you (before collecting your data) if I intend to use your data for such purposes or if I intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting me at the Company Address.

The Site may, from time to time, contain links to and from the websites of my partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7. Access to information
The Data Protection Acts and Regulations give you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Acts and Regulations.

8. Changes to my privacy policy
Any changes I may make to my privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to my privacy policy.

9.Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be directed to admin@lifecoach-melody.com.
 

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